Frequently Asked Questions
Everything you need to know about your HOYTS shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping is available at checkout and usually arrives within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Returns are processed within 5-7 business days of receipt.
How do I find the right size?
Every product page includes a detailed size guide. We recommend comparing your measurements to our chart to ensure the perfect fit.
Can I change or cancel my order?
Orders are processed quickly, but we can make changes if you contact us within one hour of placement. After that, we are unable to modify the order.
Do you ship internationally?
Yes, HOYTS ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for flexible interest-free installments.